Modern Solutions

Modern Solutions aims to develop a clear understanding of each customer’s business needs and technical infrastructure to find robust solutions, which meet operational and strategic objectives.

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Vision

To be recognized as the leading provider of secure, trusted, and integrated service provider and IT services.

Mission

is to provide genuine defined "Value" to our customers focusing not only on the best in breed but on the best in need for all of our engagements.

About Us

Modern Solutions (MS) , is a specialist IT Service provider organization, which has its headquarter in Saudi Arabia. Innovative and professional in its approach, it always partners best-in-class products and services, to identify and solve security threats and issues for its clients.

Modern Solutions team has in depth experience and expertise relative to both the Commercial and Government sectors and has a fully qualified technical staff who hold all the required levels of accreditation and qualification. 

Modern Solutions consultants use proven methodology to work with clients, to understand the risks to their business, and to facilitate the implementation of the best possible solutions. 

Services

Modern Solutions is leading Provider of IT Solutions providing a high quality Services for Private & Government sectors in the Kingdom of Saudi Arabia. Modern Solutions company is wholly Saudi owned company offering our clients effective solutions in field of information technology with established teams known in the IT industry with proven business successfully records. Our philosophy is simply delivering pure technology.

Professional Service

will provide you with a the complete range of installation services including scoping, implementation, operational and on-going help desk support. 

Development Services

We have expertise in every aspect of web and mobile application design lifecycle.

IT Security Services

works actively in partnership with organizations to identify risk and prioritize IT security spend accordingly.

IT Service Management

ITIL-based features designed solution for your IT help desk

Consultation Services

We engage our Consultancy Services to assist organizations address their challenges.

Modern Solutions

Modern Solutions aims to develop a clear understanding of each customer’s business needs and technical infrastructure to find robust solutions, which meet operational and strategic objectives.

Services Details

  • Professional Service
    • Endpoint Security
      - Endpoint Protection.
      - Industrial Control system solution (ICS).
      - Mobile device security management (MDM).
    • Data Security
      - Data Classification (DC).
      - Data Loss Prevention (DLP).
      - Digital Right Management (DRM).
    • Network Security
      - Next generation firewall.
      - Email and Web Security.
      - Advance Malware Analysis. - Intrusion prevention system (IPS).
    • We turn your business into technology
      Helping business owners to reach their goals by an amazing user experience mobile applications and web applications with high usability, scalability & compatibility
    • Web Application & Development
      Modern Solutions, we offer development and implementation of B2B and B2C web solutions that include E-Commerce products; payments integration with online payment services, express delivery integration as well as we provide blogs and forums implementation.
    • Enterprise Portal Implementation
      Modern Solutions offers their clients internal and external portals Implementation that contain features such as interface design, content management, and personalization and access control.
    • E-BUSINESS SOLUTIONS
      Modern Solutions company develop much e-Business solution for upgrading and improving traditional business processes.
      E-Business Solutions provide innovative solutions for e-business strategy, e-marketing and e-commerce as well as support sales departments based on interactive applications.
    • Enterprise Business Applications
      We help our clients innovate, design, implement, manage and enhance their enterprise resource planning solutions.
      -RPA
      -Chatbot
      -AR & VR
    • Mobile Applications
      We Provide Custom Mobile App Development Services
      We engineer the ideal mobile app from scratch or expertly revamp your current mobile application with customizable features, integrations, and modifications.
    • Analyze the processes directed towards strategic business and other organizational objectives
    • Collect all critical business requirements from relevant entities
    • Establish Service levels and customer-focused processes that leads to smooth automation
    • Documenting process scope, business objectives and systems requirements
    • Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent
    • Defining the process owners and level of involvement of other departments
    • Describing approved key performance indicators for the documented process
    • Implementation of the processes and various continuous improvement programs
    • Quality Review of the processes to gauge effectiveness and/or training needs
    • Assess current maturity of ITSM and work with internal team to build roadmap for ITSM implementation.
    • Provide guidance to set standards and processes, within the context of IT service priorities.
    • Provides subject matter expertise to process Owners and process working group members on ITIL v4 and Service management.
    • ITSM establishes processes and procedures that optimize the use of technology and the services built around it. It covers everything that falls under the IT umbrella, from incident resolution to the implementation, management, and operations of hardware and software.
    • ITSM establishes processes and procedures that optimize the use of technology and the services built around it. It covers everything that falls under the IT umbrella, from incident resolution to the implementation, management, and operations of hardware and software.
    • The critical importance of IT Service Management stems from its core objective of aligning IT services with a company’s greater strategic goals. ITSM focuses IT on delivering value to internal customers, with key targets that include:

      - A proactive, process-oriented approach to service management
      - Better alignment with business needs
      - Increasing efficiency and effectiveness to lower IT costs and increase ROI
      - Greater transparency and accountability
      - Continuous addition of new functions that drive user satisfaction
      - Driving digital transformation through ITSM tools that enable next-generation
      -Technologies like automation
    • Network Infrastructure Management
    • Computer Operations & Help Desk
    • Server & Device Management
    • Identify business and IT drivers that will impact the scope of your CMDB implementation.
    • Identify the IT processes that will benefit most from integration with a CMDB.
    • Define your CMDB end state by identifying the pain points that will be addressed by the CMDB and considering the ways in which the CMDB will help resolve the pain points and improve the processes.
    • Decide what type of CMDB technology is best suited to your current environment, capabilities, and objectives.
    • Document a roadmap for implementing the CMDB solution.
    • Assess the cost and benefit of each CMDB initiative (both technology and process initiatives).

Contact

Location:

Riyadh, Saudi Arabia